Terms of Service | Green Care Landscaping

1. Scope of Work & Estimates

All landscaping and hardscaping services provided by Green Care Landscaping are executed according to mutually agreed work orders or written estimates. Maintenance estimates generated online provide price guidance based on typical property sizes; final pricing is confirmed upon arrival or initial assessment.

2. Property Access & Water Utilities

Clients agree to provide unhindered access to work areas (including unlocking back gates, securing domestic pets, and keeping driveways clear for equipment). For sodding, seeding, or planting services, access to an exterior water source is required unless other arrangements have been documented.

3. Weather & Safety Policy

Field crew safety and landscape integrity are top priorities. In the event of severe rain, lightning, saturated soil, or freezing conditions, scheduled visits will be rescheduled to the earliest available working day without cancellation penalty.

4. Cancellations & Rescheduling

To cancel or reschedule a scheduled maintenance visit, please notify us at least 24 hours in advance via call or text at (202) 946-9600. Custom hardscaping contracts are governed by the deposit and milestone schedules specified in your signed project agreement.

5. Communication Commitment

We pledge active, timely communication before, during, and following project completion. Mid-project change requests submitted via text or call will be acknowledged and evaluated promptly with clear cost adjustments before implementation.